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Privacy Policy

This privacy policy explains how we collect and use any personal information we collect about you when you use this website. If you have any requests concerning your personal information or any queries with regard to our processing please contact us using our details on the site.

Information you provide to us

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request.

Some forms on our website also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us. Under no circumstances will your personal information be sold or used by any other organisation. 

Information we collect from you

The information we collect may include your personal information such as your name, contact information, IP addresses, telephone conversations, product and service selections and orders or other things that identify you individually. Generally, we may collect information about you in the following manner:


• you may provide your personal information to us via chat, email or other written correspondence, telephone calls, web based forms, or other means;
• we use automated technical means to collect information about all website visitors for example by use of cookies; 

Information we monitor

When you visit our website, a record of your visit will be made. That data is used completely anonymousl and is used in order to determine the number of people who visit our website and the most frequently used sections of the site. This enables us to continually update and refine the site and monitor whether you are a returning visitor. 

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. 

Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use the Website, you agree to our use of cookies. Cookies are widely used in order to make the Website work, or work more efficiently, as well as to provide information to the owners of the site. 

Access to information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

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