Begin your Housing Disrepair claim

No one should have to live in unsuitable housing. If your landlord is failing to make repairs to your property, then start a housing disrepair claim today.

 

Expert solicitors
Our team deals with hundreds of housing condition cases every year, and have the specialist expertise needed to represent you.
Get repairs done
We can seek a court order that forces your landlord to make repairs, and win compensation for you.
No win, no fee
All of our Housing Disrepair claims are dealt with on a no win, no fee basis. If we aren’t successful, you pay nothing!
Learn more about our team
Expert solicitors
Our team deals with hundreds of housing condition cases every year, and have the specialist expertise needed to represent you.
Get repairs done
We can seek a court order that forces your landlord to make repairs, and win compensation for you.
No win, no fee
All of our Housing Disrepair claims are dealt with on a no win, no fee basis. If we aren’t successful, you pay nothing!
Learn more about our team

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sarah keleta profile picture
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Stephen Cross has been so helpful in assisting me with my case, he’s been very professional from the start and is also knowledgeable in cases like this as he’s dealt with this particular housing association before. Because of him I feel heard and the housing association have managed to finally get works done, he’s been patient and empathetic to our situation, once again thanks Stephen!
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Katarzyna Kacprzyk profile picture
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Excellent and honest guidance I want to express my gratitude for the support that Jacob Poole offered us. Even though Pabla Solicitors was unable to take on our active litigation with the biggest Housing Association we are taking to the court, we still appreciate the honest feedback, and free bundle review. The consultation was thorough and completely free, offering honest feedback and valuable guidance. I felt listened to and supported throughout the process, which made our situation much easier to understand. Their advice was clear, professional, and genuinely helpful. I highly recommend them for anyone seeking reliable legal support!
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Maggie Murphy profile picture
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Very good, get things done I'm happy with them now I have to see what onehousing group does
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Maria Alves profile picture
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I was made to feel safe and comfortable to share my housing issues. Stephen made me feel supported and fought until the end to get an outcome I was happy with. Without his help I wouldn't of gotten my housing issues sorted. Thank you very much once again.
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quratulain riaz profile picture
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Very quick service. Steven was quick to sort my housing claim
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Tommy R profile picture
T R
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I have received outstanding service from Stephen at Pabla + Pabla Solicitors who have recently been assisting me to resolve very serious and complex housing problems. Their attitude was always very kind and professional, they are extremely knowledgeable in their field and I was always reassured and put at ease during a very difficult and stressful time. I would highly recommend this company.
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mark davenport profile picture
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I’ve used Pabla + Pabla on two cases one injury and one housing dispair Both times I won my cases this is mainly due to the professional team who have vast experience in dealing with these incidents They are always there to answer any questions and explain the procedures clearly not in legal jargon so it’s easy to understand the steps to assure you understand exactly what’s happening I used Loui’s and Tanya to do the legal work for my claims I personally feel they got me the maximum for my injury and housing neglect / despair on a repair that wasn’t handle professionally by the housing association Thank you team Pabla and Pabla 10/10
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paul griffiths profile picture
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I am happy with all the time Mr Cross,and Pabla+Pabla Solicitors have put in to my case with Peabody Housing Association. They are all very dedicated and professional people.
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Courtney J profile picture
C J
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Such a great solicitors company. Very professional and helpful. I would reckon this solicitors to anyone who needs help with housing issues. My solicitor Stephen Cross was very polite, kind and respectful and really professional too 5 stars to him . Thank you
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Tony Beaumont profile picture
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As soon as a telephone call was placed and details about ongoing housing issues were confirmed - Pablo and Pablo went above and beyond to make contact with the Housing Association to ensure that repairs were completed and a settlement was reached. Many thanks team and the £1800 will go a long way in my current set of circumstances.
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nevin yilmaz profile picture
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I can’t express in words how happy and grateful I am to of come across Pablo Pablo solicitors. I was played about terribly by both Southern housing and tsg who had me feeling suicidal after almost one year of constant let downs. I couldn’t count the amount of appointments that were made for my boiler. I waited in freezing conditions only to be let down with no warning or explanation to why they didn’t turn up and when they did I was always told it was wrong part and that they would need to order correct one. This was the scenario until Stephen Cross from Pablo Pablo solicitors came to my rescue. Before this they took no notice of my cry’s, desperation ,they just pretended to be helpful and wasn’t really dealing with the issue at all. They had me feeling so depressed and unwell by now, even suicidal. Stephen Cross is amazing solicitor for housing issues. in less than 6 weeks Stephen Cross has got all the works completed. Not only has he done this in such short time he had through out those weeks also helped comfort me and helped calm me as you no 9 months of let downs had me frustrated to the limit by now. There honestly is no word to express my gratitude to Stephen Cross and hes team. Thank you so much Stephen and I thank the entire team for taking my case on. I thank everyone, including the secretary who I’ve always got through to with ease when ever I’ve had to relay messages. The app was also very easy to send messages. The response was immediate. Thank you all so very much for being there for me. Can’t thank you all enough, you especially, Stephen Cross. Your response was spontaneous and effective, and you helped me when I was at my lowest. Much thanks and gratitude,, Stephen. Kind regards Nevin.
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Asherdizzle profile picture
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Stephen Cross was fantastic in assisting me with my Housing Disrepair claim on having my windows replaced due to black mould and damp in the property, which took a few months to resolve. He was very professional and I was made to feel that nothing was ever too much effort. From beginning to end, he kept me regularly informed and updated. He was always friendly, helpful, extremely knowledgeable and I always felt understood and supported throughout the whole process. I am very grateful for all his hard work on my case. I would highly recommend Stephen and the firm Pabla & Pabla solicitors. Thank you!

Housing Disrepair FAQs:

Any rental tenant with a landlord who refuses to make repairs can make a claim. However, they must be the named tenant on the tenancy agreement. If multiple people are named on the tenancy agreement, then they must all agree to make a claim together.

In certain circumstances, you can “assist” the named tenant in making a claim. For example, if you have an elderly who struggles with technology, then you could assist them in making a claim.

If you want to check whether or not you can claim, we’re really happy for you to ask us directly! Just give us a call on 0161 446 1122, or email us on housingdisrepair@pablasolicitors.co.uk

We assess every claim on a case-by-case basis, but should be able to help if your situation meets these criteria:

  • You rent a property from a private landlord, social landlord, or local council.
  • You are the named tenant on the tenancy agreement.
  • Your property has a defect / maintenance problem that was not caused by you, or anyone else in the property.
  • You have already notified your landlord of the defect.
  • Your landlord has failed to make repairs in a reasonable timeframe.

If this sounds like you, then start your Housing Disrepair claim today!

Yes! During a Housing Disrepair claim, your solicitors will work out how much compensation is due to you and seek to arrange a financial settlement with your landlord. The exact amount is calculated using a number of factors, such as how long you have been complaining, and how serious the disrepair is. If we cannot reach an agreement, we can obtain a court order from a judge that outlines the correct level of compensation.

If you are experiencing Housing Disrepair, you should always begin by complaining to your landlord first. Ideally, your landlord will complete the repairs immediately. If you continue to complain, and the landlord does nothing, then you could make a Housing Disrepair claim.

No Win, No Fee is otherwise known as a Conditional Fee Agreement (or CFA for short) between a client and their solicitor. In short, they mean that if your claim is unsuccessful then you pay nothing!

CFAs were designed to help everyone access justice, by letting the general public get legal representation without the need to pay any solicitor’s fees upfront. You get quality legal representation, and have to pay absolutely nothing for it unless you win. Your solicitor will take their fees from the compensation you receive if your claim is successful. Most of the time, this is around 25%, but can be more in certain circumstances.

You can find a full explanation of how no win, no fee works here.

Yes! You absolutely can, and Pabla & Pabla Solicitors are currently one of the few law firms that are able to bring claims against private landlords.

Bringing claims against private landlords is relatively new, and has only been legally viable since the introduction of the Renters’ Rights Act.

We have successfully dealt with many private tenant claims in the past. If you do want to discuss your situation as a private tenant in disrepair, please get in touch!

There are many important pieces of legislation that enshrine the rights of tenants. We cannot possibly cover them all here, but will explain the bigger and more important ones.

The first and most important is the Landlord and Tenant Act 1985, an important piece of legislation which explains the relationship between tenants and landlords. It also explains their obligations to each other. Importantly, it details that a landlord must keep their property in repair. When the property falls into disrepair, it gives the tenant the legal right to force the landlord to make the repairs needed.

This act was later amended by the Homes (Fitness for Human Habitation) Act 2018, which introduced an additional duty for landlords to make sure their properties are fit for human habitation.

Tenant rights were further strengthened by the Renters’ Rights Act 2025, which gave private renters much more protections against landlord bad practice. Most notably, it removed Section 21 No Fault evictions from landlords. This change alone made it much more feasible for private renters to bring Housing Disrepair claims against their landlords, as it effectively stops landlords from simply evicting their tenants when a claim starts.

Tenant rights are currently in a period of unique strength, and there has never been a better time to make a Housing Disrepair claim. If you would like to discuss this in more details, feel free to contact us on 0161 446 1122.

The Housing Ombudsman is a neutral organisation, which investigates complaints from tenants about their landlord’s property management.

A complaint to the Housing Ombudsman isn’t an alternative to making a Housing Disrepair claim. Tenants are legally entitled to seek advice from the Housing Ombudsman and undertake a Housing Disrepair claim at the same time.

Real reviews from previous clients:

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Janet Farrington profile picture
Janet Farrington
September 26, 2026
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A very professional and courteous service dealing with Pabla Pabla Solicitors. My handler Toyosi Adeparusi was extremely helpful and patient in all my contact with him. Especially on the sending/receiving of documents. He made the process much easier than I thought it may have been, with no hold-ups or complications. I would most certainly take my business there again, if I require a solicitor Janet Farrington
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Lemba Kilenda
September 21, 2026
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I greatly appreciated the services provided by the firm. I am very satisfied with how my case was handled. Samaa Almsri's communication in keeping me informed was very helpful and professional. I particularly appreciated her (his) client-focused approach. Thank you 😊
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Andy Taylor profile picture
Andy Taylor
September 15, 2026
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Can't thank Pabla and Pabla enough for the way they handled my compensation claim. From start to finish the process was dealt with professionally. Many thanks.
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joe b profile picture
joe b
September 14, 2026
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I would like to thank ginny for the great communication through every step along the long process of my claim, the hard work and preparation she made for me and overall getting me the best outcome I could of got! I would like to recommend ginny and the firm highly! Thank you for everything you have done for me in the process! Joe.
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Micheala Milton profile picture
Micheala Milton
September 13, 2026
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Camran Khan was very helpful, respectful and knowledgeable through my claim. He kept me informed every step of the way and I valued his advice. I found the app very easy to use and was pleased with the outcome.
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Henriquet kizeyi profile picture
Henriquet kizeyi
September 11, 2026
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Excelente services, friendly and very helpful. I am pleased with the entire process. Thank you very much
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nicola wall profile picture
nicola wall
September 7, 2026
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Thanks for all your hard work willlam was brilliant definitely recommend the team can’t thank William enough brilliant out come for me 👍definitely 5 stars ⭐️ on this
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Jamie profile picture
Jamie
September 3, 2026
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Very helpful throughout the whole process thank you so much Camran
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Cameron Wilson profile picture
Cameron Wilson
September 2, 2026
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Alexander Devon he has helped me get through the process and I couldn’t thank him any more. He’s on top with everything and is genuinely such a good person. Thank you Alex
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nabeel ahmed profile picture
nabeel ahmed
September 1, 2026
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Excellent service from start to finish from Sara. The communication has been exceptional and I will definitely be using Sara again. I could relax and be confident that Sara was progressing the purchase as quick as she could
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Roy Halls profile picture
Roy Halls
August 24, 2026
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Absolutely delighted with all the hard work from Pabla & Pabla Solicitors, Especially Lisa wright who was the one dealing with my case she was absolutely amazing and kept me updated the whole way through my claim from start to finish. I would definitely recommend using Pabla & Pabla and would 100% ask for Lisa.
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Duncan Martin profile picture
Duncan Martin
August 21, 2026
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After a recommendation from a friend, we opted to use Pabla + Pabla for our conveyancing needs. My partner and I could not be happier than the service we received from Sara Baig. Through a stressful time, Sara showed patience and understanding whenever we called, and ensured that any of our concerns were handled with care and urgency. We were always informed about the current stage of the process and would always take it upon herself to contact and chase other parties on our behalf to keep everything moving smoothly. A friendly, supportive, and professional solicitor. I couldn't recommend Sara and Pabla + Pabla enough for conveyancing.